FAQ

Walk-ins are welcome too. Though we strongly recommend to book in advance, especially on Fridays and weekends. Best to reach us is through WhatsApp or Phone calls at (+65)8877 8800 and online booking.

Hair consultation needs to be done. Bleached hair cannot be permed nor rebonded but there are some situations that it’s still doable. So prior visit to check your hair is needed.

We offer complimentary consultations with our experts, and we will recommend what’s best for you. Whether you are looking for a nail care, or have specific needs for your hair.

We accept Cash, Visa, Mastercard, American Express, GrabPay, and Alipay.

We pride ourselves on providing exemplary service to all of our clients in a timely and professional manner. Your promptness is greatly appreciated and required to properly serve you. In the event that you are running late, you will need to inform the salon. However; as a courtesy to other clients, we can only conduct your session within your scheduled appointment. After 15 minutes and still no show nor update, we will cater to the next customer.

Consultation is FREE. Visit us from Monday- Thursdays, we’ll be happy to check your hair/skin for you.

Bleaching after the rebonding, if necessary, should only be done after a 2 week interval to let your hair recover itself first. Perming is strongly not recommended after bleaching. If you'd like to bleach your hair and get a perm, you may want to consider doing the perm first. It is best to have a prior consultation due to different hair conditions.

Yes, you can have our signature Cinderella Treatment after perming. Prior consultation is still recommended.